Ashley St-Pierre
Assessment Task 2-Strategic responses
1.	You are taking over the case of a client as the previous worker has just been approved to take extended leave. When you go to the file, you discover that it only contains a few documents and you are unable to establish the details of the casework. List 3 recommendations, that you would make, as well as why, to prevent this from occurring in the future.	Reminding all employees of their scope of role, this will ensure employees are clear of what their duties are.

Introducing more Seminars/training courses for emplyees to be up to date about what resposibilties they have as well and training them to learn from their mistakes.

The manager should implent coaching to the employee. This strategy would be helpul towards the employee as it will boost confidence and improve work performance.

	
2.	 You need to update your staff file with some training that you have recently completed. After some changes in the layout of the office, you are now directed to a filing cabinet in the main staff area. The staff files are in a paper-based system You place your document in your staff file, noticing that the files of all the staff are held there. Your own file, along with the other staff contains sensitive personal and financial information. List at 3 ways, that you would respond to this.	 I would research the Privacy act (1988)
and their principles to ensure what my rights are.

Enforce the privacy act in the workplace.

Contact legal support.

	
3.	You have a member of your team who has been recently promoted to a leadership role. While talking with the team members on a one-on-one basis you learn that most members of the team are now appearing to be less productive in their roles and losing confidence in their Team Leader due to his behaviour. They describe examples of behaviour such as favouritism, not giving them timely information, disappearing from work, giving them answers that are not honest, and not following the compliance requirements of the work. You need to talk to the Team Leader to reinforce your expectations of ethical behaviour with him. List 4 ethical points, that you will address with the Team Leader. 
	
I will address the ACWA code of ethics with the team leader.

I will address the ACWA work practice guidelines with the team leader.

I will address and enforce the team leader to complete the ACWA self assessment tool for work practice guidelines.

I will undergo coaching with the team leader.